ColdEmailServer

Privacy Policy

Last updated: 24. augusta 2026

The Slovak version is legally binding; this English translation is for information only.

Your privacy matters to us. Here we explain what data we process, why, and what rights you have. This text is written plainly, not in legal jargon.

Controller

The controller is Brandrise s. r. o., Sokolovská 178/10, Košice, registration number 53 196 449, registered in the Commercial Register. For data protection inquiries: info@coldemailserver.com.

What Data We Process

  • Registration info: email, name, company name, and password (we store password as an unreadable hash).
  • Billing info: company name, IČO, DIČ, and address if you provide them.
  • Operational data: IP address and browser info at login, for account security.
  • Your infrastructure data: domains, mailboxes, and servers you manage through the service. Mailbox and provider credentials are stored encrypted.

Purpose and Legal Basis

  • Service delivery (plnenie zmluvy): managing your infrastructure, login, billing.
  • Account security (oprávnený záujem): protection against unauthorized access, logging of sensitive actions.
  • Legal obligations: storing accounting records per tax regulations.

How Long We Keep Your Data

Account data is kept for the duration of the service and a reasonable time after. Accounting records are retained as required by law. After these periods, we delete or anonymize data.

Who We Share Data With

We do not sell data. We share it only with processors necessary to run the service (for example, the server provider hosting your infrastructure), and only to the extent needed. Servers and IP addresses you order are yours, and the data on them remains under your control.

Your Rights

You have the right to access your data, rectify it, have it deleted, restrict processing, data portability, and object. You also have the right to file a complaint with the Slovak Office for Personal Data Protection. Exercise any right by contacting info@coldemailserver.com.

Cookies

We use only essential cookies needed for login and app functionality. We do not use tracking or third-party advertising cookies without your consent.